1TouchSoftware Solutions, Inc. 
1TouchSoftware Solutions Products

SaaS

Software-as-a-Service (SaaS) is one of the fastest growing segments of the information technology industry. SaaS is a new generation of hosted software services that has become popular by offering organizations of all sizes turn-key applications that can be implemented quickly and without many of the upfront capital expenditures and ongoing administrative costs associated with traditional in-restaurant applications.

SaaS is typically described as a software solution hosted and supported by an application provider. The 1Touch.eRMS solution is delivered as a service, which is accessed by restaurant owners, managers and staff via an application that can be accessed over the Internet. This is akin to cable and other in-home or in-office services that eliminate the need to procure, deploy, and maintain an on-site IT infrastructure.

Benefits of SaaS

The principal benefit of buying a SaaS based solution is that many IT costs, including services, software, and hardware, become 1TouchSotware’s responsibility. This allows the restaurant manager or operator to receive exactly what he/she wants: high quality IT service with clearly understandable costs. Other benefits of the SaaS model include:
  • Lower Total Cost of Ownership - The total cost of ownership with SaaS is usually dramatically lower because of the efficiencies that 1TouchSoftware has in managing our own application in a secure datacenter.
  • Predictable Costs - Unlike the traditional in-store software model, with SaaS the total costs are known in advance, and contractually defined.
  • Speed of Deployment - Because there is no server software for the customer to install and configure, a SaaS implementation can be “turned on” for a customer almost instantly.
  • Reliability - 1Touch.eRMS has built-in application and datacenter reliability features that would be difficult, if not cost prohibitive, for an individual restaurant to match including redundant servers with automatic fail-over, multiple backup power sources, multiple primary-source internet backbone connections, and 24-hour monitoring.
  • Regular Updates - With SaaS, updates are seamlessly and instantly performed in 1TouchsSoftware’s datacenter and updates to the customer modules, if needed, are performed by 1TouchSoftware via the internet in a process which is completely invisible to our customers.